Although I owe my career to legal technology (after all, it enabled me to continue to practice law while staying home with my girls ), truth is, the nuts and bolts and latest and greatest don’t interest me unless I can find a way to employ those tools to help my clients. In other words,
Fed up with his law firms’ inefficient and costly practices, serial-entrepreneur Justin Kan decided to take matters into his own hands. Now, Kan isn’t a lawyer, so he couldn’t start his own law firm. And given the size of his companies, my guess is that DIY wasn’t an option. But what Kan could do is
Most of today’s clients have grown accustomed to a frictionless customer experience long before they ever step foot over our office threshold or log in to an online client portal. Most likely, within hours of their first encounter with a lawyer, today’s client has tapped the screen on their phone to summon a car from
The last days went down just as I imagined. Packed up the rented Jeep Cherokee and drove up to Massachusetts alone, a half hour behind my daughters who navigated the Prius that they’ll have with them at college. Unpacked my younger daughter – the freshman – then walked around campus while she took care of