More than a decade after clients started leaving attorney reviews online, the ABA has now steps in to offer ethical guidance on Responding to Online Criticism, Formal Opinion 496. As with a majority of jurisdictions, the ABA takes the position that a negative client review does not trigger the type of controversy
Yesterday, I took a long break to witness the historic inauguration of President Joseph Biden and Vice President Kamala Harris. There’s much to celebrate and learn from our new leaders including how men and women can work productively side by side.
But more to the point, a new election means new opportunities for lawyers. I
Ever since 2010 when Nicole Black and I published the book Social Media for Lawyers: The Next Frontier, social media for lawyers in some ways has become a victim of its own success.
What I mean is that once lawyers began to recognize that social media could help attract clients, they glommed on to
All too often, I hear lawyers bemoan their inability to compete in crowded markets. Often, they view the obstacles as a matter of cost. Lawyers either complain about the enormous expense of SEO to break through to the first page of Google in a competitive practice area, or about being undercut on price by other
As we head into 2021, there’s a whole new crop of new law firms that have been launched. I wanted to offer a program to help new firms, or firms adding new practice areas to jump start their businesses and so I’m offering a FREE 90 minute program, the Client Triage Clinic. During the
When it comes to pandemic pastimes, there’s nothing more old school than the humble jigsaw puzzle. Though I did my share of puzzles as a kid, as did my daughters, I’ve never been a rabid fan. For starters, putting the puzzle together seemed like an awful lot of effort for something that’s later torn apart