It’s been ten months since we first posted this story about Hawaii attorney Richard Lee who thought he’d discovered a way to avoid client complaints (sadly, it wasn’t this far more legitimate approach either). Lee figured that if he included a clause in his retainer agreements forcing clients to pay him $2000 if the disciplinary committee became involved in a fee dispute that he’d deter them from filing complaints to begin with. Sadly, Lee still doesn’t understand what was wrong with his approach.
